Terms
of Service

Last Updated: 1/9/2025

Welcome to Terra – Eat Better Food! These Terms of Service govern your access to and use of our website, terra-ny.com, and the services we provide. By using our website, you agree to comply with and be bound by these terms. If you do not agree, please refrain from using our website.

1. Acceptance of Terms

By accessing or using our website, you confirm that you are at least 18 years old. By using our services, you agree to these Terms of Service and any applicable laws.

2. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page, and the “Last Updated” date will reflect the latest revision. Your continued use of the website constitutes acceptance of any changes.

3. Use of the Website

You agree to use terra-ny.com only for lawful purposes. You may not:

  • Interfere with or disrupt the website’s functionality.
  • Attempt unauthorized access to any part of the website.
  • Use the website to transmit harmful or illegal content.

4. Intellectual Property

All content, logos, designs, and materials on this website are owned by Terra – Eat Better Food or used with permission. Unauthorized use, reproduction, or distribution is strictly prohibited.

5. Purchases and Payments

Orders placed through terra-ny.com are subject to our Refund Policy. You are responsible for providing accurate billing and shipping information. Payment methods include credit cards, and all transactions are subject to processing through secure payment gateways.

6. Delivery and Pickup

  • Delivery services are available with a fee of $2.99, and estimated delivery times are between 10-30 minutes.
  • Pickup orders are free of charge and must be collected within the provided timeframe.

7. Cancellations and Refunds

Orders can be canceled within 5 minutes of placement by calling us at 212-457-8509. Refunds must be requested via email at [email protected] and may take 5-7 business days to process.

8. Disclaimer of Warranties

Our website and services are provided “as is” without any warranties, express or implied. We do not guarantee that the website will be error-free, secure, or uninterrupted.

9. Limitation of Liability

To the fullest extent permitted by law, Terra – Eat Better Food is not liable for any damages resulting from your use of the website or inability to use the services.

10. Privacy Policy

Your use of our website is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

11. Governing Law

These Terms of Service are governed by the laws of New York, United States of America. Any disputes will be resolved in the courts of New York.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Terra – Eat Better Food
124 7th Avenue, New York, NY 10011
Email: [email protected]
Phone: 212-457-8509